Our new business teams play an increasingly important role in our "people, process and technology model" as we continue to improve what we do and how we do it, with better tools and processes to get faster results, while keeping everyone apprised of progress in the case life cycle. By strengthening our technology and personal connections with carriers, vendors, third-party providers and distributors, we build partnerships that remove redundancies, manage workflows, and enable us to support your business growth.
The perfect client experience
Crump is dedicated to ensuring a high level of satisfaction with every case and every interaction. We value feedback from our clients and hold ourselves to a higher standard of customer satisfaction through our customized Satisfaction Survey model.
Our new business teams are here for you!
- Dedicated and exclusive teams have the expertise and training necessary to understand the unique requirements and goals of the professionals and institutional clients we serve
- Our new business teammates are backed by a deep bench allowing Crump to pivot resources to support growth and spikes in volume
- New business teammates work collaboratively with internal sales teams, underwriters and solution centers, ensuring a seamless end-to-end process
- We have consistent, established practices for working with carriers and third-party vendors to support all case processing requirements
- Our teams have a shared commitment to delivering the Perfect Client Experience
